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Module B ButtonTopic B3: Communicating Online

In the traditional classroom, the instructor is guided by students’ body language and by their verbal interaction. Conversely, in the online class, teachers and learners rely mostly on written communication. With a little skill and creativity, online communication can provide instructors with benefits that are singular to the online format. Among these benefits are: learning more about individual students, providing prescriptive guidelines for individualized learning, modeling effective communication skills, and promoting a higher degree of teacher-to-student and student-to-student interactivity.

Learning Objectives
Upon completion of Topic B3, you will:

  • Understand the variety of purposes of online course communication.
  • Identify the characteristics of effective use of all online communication tools.
  • Distinguish between synchronous and asynchronous communication components.
  • Identify and conform to the norms of digital communication etiquette (netiquette).


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