Topic 11: Outcomes Assessment Techniques
Faculty Team Members:   Consultants:
Linda Oliva - UMBC Steve Steele - AACC
Angel Clark Burba - Howard CC Nate Calloway - UMUC
Margo Chaires - PGCC  
Analyze the Audience
  • What should your audience already know about this topic?
  • Is this level of training for Beginner? Intermediate? Advanced? Trainer? 
Learning Objectives
  • What are the measurable goals for this topic?
  • Identify critical issues. 
Presentation of Topic Information
  • What information must be included to adequately understand this topic?
  • Who are the "experts" and what can they add? Include contact information for each "expert".
  • What are the available resources on the topic?
  • Estimate of time needed to adequately address topic. 
Available Resources
  • What are the available resources on this topic? List online resources and print resources

Online Resources

~ Steve Steele, Program Outcomes Assessment Techniques: Overview and Examples, FOTTC PowerPoint Presentation

Print Resources

~ The ADDIE Model of Instructional Systems Design: The "A" is for Analysis, Word document

~ The ABCD Model for Writing Objectives, Word document

~ Kirkpatrick, Donald L., "Evaluating training programs The 4 levels." Barrett-Koehlen Publishers, San Francisco, 1996. ISBN: 1-881052-85-0.

Donald Kirkpatrick developed a "simple" 4-level model for evaluating training programs in 1959. His model is the most used approach to evaluating training. This book utilizes case studies to illustrate his techniques. He goes well beyond simple reaction questionaires (i.e. "smile sheets") to help the reader discern where to focus to get the msot comprehensive evaluation.

~ Merwin, Sandra., "Evaluation: 10 Significant Ways for Measuring and Improving Training Impact." Resources for Organizations, Inc., 1992. ISBN: 1-56447-019-9.

This book demonstrates 1)How to choose your evaluation questions; 2)What evaluation techniques to choose in order to get information you need; 3)How evaluations can measure your training impact.

~ Waagen, Alice K., "Essentials for Evaluation." ASTD Info-line, May 1997, Issue 9705.

ASTD (American Society for Training and Development) publishes Info-line as a series of "how to" references on specific topics. A job aid is provided along with many references to articles, books and internet sites.

  • Develop or identify three experiential exercises to reinforce this topic.
  • Develop at least 5 possible discussion questions.
Assessment Strategies
  • What strategies would you use to assess understanding of this topic?
  • How would you use these strategies to assess understanding of this topic?
Quizzes, exercises, post paper or PowerPoint response to website, presentations in various formats, etc.